Return & Refund Policy

At Aureline Store, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, incorrect, or does not meet the applicable return requirements, you may be eligible for a return or refund.

Returns

Items may be eligible for return if:

• The item is damaged or defective upon arrival.
• You received the wrong item.
• The item is unused and in its original condition and packaging, where applicable.

Return requests should be made within 7 days of receiving the order.

Items that have been used, altered, damaged after delivery, or returned without their original packaging may not be eligible for a return.

Refunds

Once a returned item is received and inspected, we will determine whether it qualifies for a refund. Approved refunds will be processed through the original payment method, where applicable.

Shipping or delivery charges may be non-refundable unless the return is due to an error, defect, or damage attributable to Aureline Store.

Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene considerations, personalization, or other applicable restrictions. Such exclusions will be indicated where relevant.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please notify us as soon as possible with the relevant order details and supporting information so the issue can be reviewed.

Policy Updates

Aureline Store reserves the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page with the updated date.

By placing an order with Aureline Store, you acknowledge and agree to this Return & Refund Policy, subject to applicable laws and regulations.